Customer Testimonials
I had the joy working with Bill Plachter ordering my 2023 Maverick. He was the best at always answering his phone versus going to voice mail. He answered all my question I had and looking forward to purchase the truck from Bill. Dottie Reed
We had an amazing experience with Brian and the staff. Everyone was very nice and helpful. One of the nicest dealerships that we’ve visited.
If you are wanting a great experience ask for Brian. I am happy and he is now my go to person for me and my family when we are in the market. 5-star experience
I needed a work vehicle so I decided to go see Terrance Lundy. He is the BEST and has the best attitude. He listened to what I was in need for and he was able to deliver!!! He sold me a car 3 years ago. I will recommend everyone to him. If you want great service with a great personality and professionalism ask for Terrance Lundy.
Brian is the best. Very knowledgeable, professional and will make the process very easy for you.
I had a great experience with Brian Winn. He was kind and knowledgeable and provided great information. Most definitely recommend him if you are in the market!
I purchased a used vehicle from Terrance. He made my experience easy and enjoyable. Very nice and clean dealership. Great customer service, Sending my sister in next week to see Terrance.
Big T was great - brought 4 cars from him - no BS and gets deal done ... more importantly, after transaction always there to help w/ a smile
My daughter had the best experience with her first purchase! You all were wonderful! Thank you for being so attentive! Hennessy Ford Lincoln Atlanta words can’t express how happy you have made her. Terrance Lundy, thanks again! You Rock!!!
Awesome experience at Hennessy Ford. Terrance Lundy went out of his way to find me the truck that I wanted. Thanks Terrance.
We had a great experience with Mr Lundy at your dealership . He was very knowledgeable about all the products and services you offered. Our intentions are to purchase a car by June of this year and I am definitely staying in touch with him to get this done.
Mo is a great salesman and will Recommend family and friends go see mo he is helpful.
I can’t thank Terrance Estelle enough for making our car buying experience wonderful!! We love our new Lincoln!!!
worst service of any company I have ever dealt with ..if i could get someone to call me maybe would not have to take my complaint to Ford corp office I really dislike Hennessee ford. I am old I have had 7 mercuiry or lincoln cars. Never again management called today no one could have been more professional////He made every thing great. Sorry about my fit of anger
The shop was quick and the advisors knew their stuff which really helped me decide what needed to be done especially Tyler
The work was done professionally and thoroughly. Pierre Parham, the Service Advisor took care of me.
Let me start by saying this facility is one of the best we have visit in the Atlanta area. We worked with Brian and he was very knowledgeable and tried his best to help us find what we have been looking for. Thank you guys for being patient with us.
Elvia made me feel completely comfortable purchasing my first vehicle. Answered all my questions! Such a great experience.
Purchasing a car was such a breeze with Elvia. She’s such a friendly and knowledgeable salesperson. I definitely would recommend her to anyone looking to purchase, she made the process so easy!
I just wanted to take a minute to Rate Elvia Excellent customer service. It was a very smooth process from beginning to end.she was very relaxed and there was no pressure from her at all
Elvia was extremely helpful and patient while helping me choose out the perfect car for me. She was very knowledgeable and was able to answer all my questions regarding the vehicle.
When you’re looking a Lincoln or any vehicle at Hennessy, Ford, Lincoln. Please ask for Tony Henry as your sales guy. He is knowledgeable, thorough, smart and willing to go the distance to make sure you have the sales experience that you deserve. My husband and I were completely satisfied with Tony and his brilliant customer service and you won’t be disappointed with Tony Henry, He’s a great guy with vast experience. You will walk away very happy!!
Had a great time purchasing my wife a new car. Tony Henry did a fantastic job working with us. My wife is happy, I’m happy and I know Tony is happy. Very nice guy
Courteous and thorough. Pierre was very considerate and kept me up-to-date. Work was done in a timely and correct way. And they washed it.
Had such a great experience. Elvia answered all my questions about the Mustang Mach-E. I definitely will recommend to anyone in the market to Elvia and the dealership.
Elvia was super knowledgeable & helped me with advice for my personal situation. I would recommend her to my friends and family for help on getting there car.
I had a great experience at this dealership. Elvia was very helpful & knowledgeable. I will definitely be doing future business here.
Best car shopping experience I’ve ever had thanks to elvia and her amazing communication and knowledge. She made me feel nothing but comfortable in a situation that isn’t always comfortable. I will be recommending her to anyone I know that is in the market for a car. Thank you!!! Elvia
Great customer service. Fast response! Thank you Elvia for being patient on this journey. Definitely recommend!
Very good service and commutation! Staff is very helpful and attended to details. Thank you
Me & my spouse came in to take a look at the new Bronco and Elvia helped us and answered every question we had . It's always so nice to meet someone as patient and friendly as she was.
Thank you so much, Elvia for the great customer service and for helping me make a hard decision. I will be back!!!!!
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I have been a Lincoln owner for 9 years. The service I received from Charles and Blake was amazing. They fixed my navigation problems in a matter of minutes. This is why I drive a Lincoln. Thank you Charles and Blake . Roger Hawkins 770-696-3884
Pierre was superb! He was super helpful and attentive to all my needs! First class service with a smile to boot!
Honest and clear communication. I was happy with the overall experience with this shop and would take my vehicle back.
Brian Winn was very patient in providing detailed information of the car I was purchasing. He has a caring approach and is very professional. My husband and I commends him and are grateful for his excellent customer service.
I had an amazing experience with my sales rep Brian Winn. He was very professional and knowledgeable and made the process smooth and easy. I will recommend Hennessy Ford
Great experience with Brian Winn in sales. He was very professional and provided great service. Thanks Brian
Buying or leasing a vehicle during these times can be a little uneasy. Thank you Elvia for being extremely patient with me while I looked for cars. Great employee !
Elvia took the time to help me look for a car and was very knowledgeable.Definitely would recommend this dealer and salesperson.
Working with Elvia was an absolute pleasure. This was the first time I’ve purchased a “new” vehicle, and what a great experience. From start to finish she absolutely nailed every aspect of what I would look in a professional
We had a wonderful experience at this dealership…mainly because of the warm, attentive, professional and all-around exemplary service provided by our salesperson, Andres Castaño. He was knowledgeable, patient and sincerely tried to work with us to find the perfect vehicle for our family. After a long day of car shopping and dealing with dismissive salespeople, Andres was a breath of fresh air. Go to Hennessy Ford Lincoln Atlanta and ask for Andres…you won’t regret it!
I had some work completed at the quick lane department when I walked in Luis greeted me with a big smile, i told him my issue and was told not to worry that he will get it taken care of and that he did!! I will definitely come back to visit the quick lane!!
Having service completed at Hennessy Lincoln was a snap. Even with parts and labor shortages going on, they managed to address my issues, and when a delay occurred due to parts not in stock, My service advisor Nick O pulled a rabbit out of the hat and got me into a loaner car for the duration of the time my car was being serviced. Very much above and beyond the call (thanks again Nick!!).
My car had been to another (non-dealer) service provider 3 times for the same recurring issue before I brought it to Hennessey. The Hennessey service providers found the problem immediately, fixed the core issue- instead of just treating symptoms- and got everything back up and running without any headaches. They were courteous, quick, and immensely helpful. I cannot recommend them enough.
Let me start by saying that I NEVER take the time to review anyone (good or bad), but had to do it this time! I've never had a better experience at a dealership than Hennessy Lincoln. Big shout out to Andrew, Blake, and Darrell as they were all so human and professional. Nice to see that there are folks that will make effort for your business in a world where many dealerships choose not to. Lord knows cars are selling themselves, but you can't tell it by dealing with the folks at Hennessy. Do yourself a favor and ...
Kelvin was awesome he made sure me and my family were well taking care of. I was a awesome experience
I had a wonderful visit with Brian. He was knowledgeable and made my car shopping experience smooth.
Best car buying experience ever. Terrance Estelle is very honest and easy to work with. I will recommend him to all my friends and family
Simply enjoyed my experience buying my car from Terrance Estelle. He had my car cleaned and ready when I arrived and was out in a HR.
Brian was a pleasure to work with. He was very helpful throughout the entire process.
Want to thank Elvia and the finance manager for being able to get my new business a line of credit. Had problems at two other dealerships. Should of came here first.
I want to thank Terrance Estelle for all of his help and the great deal I got I will be back for my next vehicle
I have used Hennesey Ford for all my truck service ever since I purchased it from them. I’ve enjoyed the level of service they’ve provided. The service advisor I choose to use is Pierre Parham, he has taken care of all my needs and ensures my service is done right.
Elvia helped me look for a car and she was such a great help. Although the car that i wanted was not in stock she still showed me other options to help fit my needs.
Great customer service. Charles kept me updated throughout my service. It quick and easy bringing my truck in for service.
Bill was awesome to deal with. He understood what I was looking for and went out of his way to give me the deal that I had requested.
We’ve taken our Expedition here for service for the last 8 years. Good technicians but not enough of them. Took four days for them to look at my car. It just sat in the lot although I had made an appointment.
Chris Griffiths is the best service advisor! He takes care of his customers and follows up with them. I bought my new Mach-E from another dealership that had NO customer service.
Though disappointed to have our 2017 Escape transmission fail with 51k miles, Hennessey Ford service dept (Mary and then Corey) did an excellent job with communications, managing expectations, and provision of an F-150 (Vanessa) for the duration of service and parts delays (nearly 90 days). Excellent service recovery during COVID supply chain issues.
I called the dealership to inquire about a Dodge Charger and even though they didn’t have any in stock Kelvin assured me with other options and discussed the financing process. He returned my call even after hours to answer my questions. Awesome customer service; attentive, knowledgeable and polite!
Came in and worked with Jamal Green. He was so professional, patient and very knowledgeable. If you're ever in need of wonderful service ask for him!
Kelvin was awesome he was very polite and provided great service he took his time to go over all the different technology that is in the Lincoln Naitilus . I will be back
I have never been to a dealership where a sales person has been as patient as Kelvin Kight. I know that I probably asked a million questions but he was kind enough to answer them all. I didn’t purchase a vehicle due to financing issues but when I’m ready, I will be going back to speak with Mr. Kight. A+ Service.
Kelvin was amazing!! He was so helpful through the entire process and made me feel welcomed and he truly cared for me and my experience. I will be recommending everyone to him!
Definitely choose Kelvin Kight for all of your car needs! He takes the time to listen to what you want and need and he will make sure to have you in a dream car.
The staff was Fast and understanding and very professional , I recommend this place ,love it 👍👍
Timely service with out an appointment. Helped me when I didn't have exact change. Manager walked down the hill and back to make it work.
Hennessy Ford Lincoln is conveniently located near me. I have gotten two vehicles from them and been quite pleased with the salesmen as well as with the service department. Everyone is always very pleasant, courteous and accommodating. I’m always pleased with each visit.
Solid service. Friendly rep. Quick turn around. Used my rewards points
Very professional staff and easy to work with. I will do business here again
For years Ralph Tucci has always been willing to assist with whatever issues I may have with my car. Not only did he follow up to report on the status the parts needed for my car repair, he took additional time to ensure I fully understand features of my car of which I was not aware. It is very comforting and reassuring to have this level of service and professionalism. Thank you!!!
They are professional and kind. What else. They are professional and kind. What else. They are professional and kind. What else. They are professional and kind. What else.
It was one of the best buying experiences I've ever had! Thank you, Andres/Andrew, for all your help finding me exactly what I asked for! The service and experience were AWESOME!
I live in Marietta and I drive to this location because of the great customer service. Thanks Nick for helping me during my last visit!
keep getting recall notifications for roof rack but dealership does not have part needed. Service representative (Pierre Parham)was great and enjoyable to work with
Extremely nice staff. Jonathan in the Service Department is my go-to man. He's patient and knowledgeable about every issue I've had of late. My business will stay with Hennessy Ford.
As in the past, I only trust my vehicle buying to the folks at any of the Hennessy stores. For the 2021 Bronco Badlands, I received more than anyone could expect as to personal and responsive service. A successful and difficult task sourcing of my vehicle from a very short supply at the manufacturer was nothing but spectacular. The full delivery team, paperwork, sales, and support were over the top. Best dealership to buy a vehicle from!
I Would Like To Say Tre, And Chris Totally Rock, Both Of Them Were Totally Professional, And I Look Forward To Doing More Business With Ford In The Near Future
Set your expectations ahead of time. The end result was in fact what we were after but the process in achieving it could use improvement.
I felt the process took a little long for paying for it in full. No financing was involved. Once we agreed to the price it still took an hour to get out of there.
Chris is awesome! He is very professional and caring. He kept me informed of what was needed for my Ford F-150 truck. I would recommend him as your service advisor.
We recently purchased two 2019 Ford Transit 350 passenger vans. We worked with Kelvin Knight on the purchases and we were extremely pleased with the service, professionalism and courtesy we received from Kelvin. He was prompt in returning calls and listened to our needs. He worked very hard to make sure the vans we purchased were in good condition, and they meet our needs. Thank You Kelvin
Consistently priced, fast and friendly service, and conveniently located which means I will continue to use Hennessy Ford as my preferred car service and maintenance dealer.
GREAT DEALER!!! Drove 3 hours from south GA to trade in a Ford truck for a new Ford truck, Hennessey Ford folks took great care of me & made the trading experience easy & actually enjoyable! Emerson, Kristian, Elvia, and & Kelvin were all super and I would tell everyone to go see them for excellent service .. and BEAUTIFUL DEALERSHIP!
Wesley made it easy and was very helpful with any questions we had during the process. He made the experience very enjoyable. I really appreciated it.
There was a problem with mpg. Jonathan did an excellent job of keeping me informed of the progress to resolve this issue. Problem was resolved to my satisfaction.
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